FAQ
Frequently asked questions (FAQs) contain relevant information that may provide an answer to your query.
Ricola products are available nationwide at most food, drug and mass retailers. Alternatively, you can visit, www.theconsumerlink.com/ricola and order online. If your favorite flavor does not appear on the Provident Marketing offering, it may have been discontinued and may no longer be available in the US.
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All of our cough, throat and vitamin C drops are Kosher and are manufactured in Laufen, Switzerland. If a copy of the kosher certificate is needed, please write to
[[%3a%3f7%40oC%3a4%40%3d2FD2%5d4%40%3e]] requesting a certificate and providing us with a fax number or address to forward a copy.
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All Ricola products are within the limits for gluten established by the Swiss Celiac Association. The limits are a maximum of 1 mg gluten per 20 mg of finished product. Product that is within this limit can be considered, according to the Swiss Celiac Association, as suitable for celiac patients. In the United States, there are no established government standards as to what can be considered gluten-free or what is safe for use in celiac patients. Ricola products contain less than 0.002% (less than two parts per million) gluten. We urge you to share this information with your doctor or contact the Celiac Sprue Association of the USA @1-877-CSA-4CSA (1-877-272-4272).
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Ricola Original Herb Cough Drops are made today exactly as they were made more than 75 years ago when they were first invented. This is what gives Ricola Original Herb its Classic "rough-cut" shape. All the newer varieties are produced using a different process, giving them an oval shape.
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Sugar-free products are more expensive to manufacture than the sugar based product, so to keep the prices in line, the sugar-free bags contain 19 drops, while the sugar bags contain 24.
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Yes, Ricola is safe for children 6 years or older. Do not use in children under 6 years old unless instructed by a doctor.
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If you are pregnant or breastfeeding, talk with your health professional before using our products.
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Yes, you can visit www.theconsumerlink.com/ricola and order Ricola online.
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The name Ricola is derived from the name of the owner family, Richterich, and the name of the town in Switzerland where Ricola products were invented and are still produced today, called Laufen. So take the first two letters of RIchterich COmpany LAufen - and you have RICOLA!
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That is a question we get asked all the time and it just so happens there is no one "right" way. Should you feel particularly harmonious and want to scream our name from the mountaintops, may we suggest "Riiii-colaaa" (
listen).
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