We’re more than happy to assist you with any further queries, requests or suggestions you might have. Before sending us a message, review our FAQs – you may find the answer you’re looking for there. If not, feel free to send us your question via the form below. Please select the subject of your inquiry to ensure your question is forwarded to the correct department.
Ricola products are available nationwide at most food, drug and mass retailers. Alternatively, you can visit, store.ricola.us and order online. If your favorite flavor isn’t offered, it may have been discontinued and may no longer be available in the US.
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All Ricola products are lactose and soy free.
Each Ricola flavor has a different menthol level. This is why some drops are good for coughs, some are more effective for sore throats, and others work well on both. To view the menthol amounts for each drop, visit our Products webpage.
If you don’t see a regular expiration date on your package of Ricola, then please dispose of the product. Ricola Cough Drops have a two-year shelf life if stored in a cool, dry place.
Please click on the “Products” tab of this website and then go to the flavor you are interested in and you will find this information on that page.
Listed below are the items that Ricola has discontinued due to low consumer demand.
a. Sugar Free Menthol Fresh
c. Cough Syrup
d. Nature’s Protection
f. Breath Mints (Pearls)
Ricola is not classified as organic, but we use high quality ingredients in our products. For a complete list of all the ingredients and nutritional information for our drops, please visit our Products webpage.
Ricola Cough Drops contain no tree nuts or peanuts. However, regarding coconut, one of the lubricants used on the production equipment of our supplier may contain small amounts of coconut. Since our drops do come in contact with this machinery, the amount of coconut present on a drop would be extremely small, if present at all.
Ricola products are manufactured in accordance with European regulations regarding GMO and comply with these requirements (European Regulation 1829/2003 and 1830/200). Based on those requirements we are considered GMO free. Thus far in the United States, any state level regulations enacted do not pertain to drug or supplement products. There are no National GMO regulations in the United States regarding non-GMO product manufacture or labelling, at this time.
On occasion an empty pouch(s) may get in the bag during manufacturing making it appear that your bag is short a drop or two, but because we also monitor the weight of the packaging, we know the number of drops in the bag will be equal to or higher than the number indicated on the bag.
Ricola herb drops are sensitive to moisture. If they are incorrectly stored, or once the pack is opened moisture gets in, it can cause the drops to crystallize on the surface. This is indicated by a milky or dull color. Heavy crystallization changes the surface significantly and may cause cracks to appear. This is accompanied by an almost complete loss of flavor. Ricola herb drops that appear milky or dull can still be enjoyed until the "best-before" date. We recommend storing Ricola products in a cool, dry place (not in the refrigerator) and consuming the herb drops soon after the pack is opened.
Ricola USA, Inc.
6 Campus Drive
2nd Floor South
T +1 (973) 984 68 11
F +1 (973) 984 68 14